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Agreement – offer for the provision of paid security services

Moscow
"09" March 2022

1. General provisions
1.1. This public agreement (hereinafter referred to as the Offer) constitutes an official proposal
Limited Liability Company Private Security Company "Sigma-Profi" (LLC Private Security Company "Sigma-Profi"), represented by General Director Mashurov Grigory Nikolaevich, acting on the basis of the Charter (license for implementation of private security activities No. 2597 dated March 26, 2001), (hereinafter referred to as the Contractor), and contains all the essential conditions for the provision of security services, the list of which is published on the Internet on the website https://sigma-profi.com.
1.2. In accordance with paragraph 2 of Article 437 of the Civil Code of the Russian Federation (hereinafter referred to as the Civil Code of the Russian Federation), this document is a public offer and, in case of acceptance of the conditions set out below and payment for the Contractor’s services, the person who has accepted this Offer becomes the Customer in accordance with paragraph 3 of Article 438 of the Civil Code of the Russian Federation, acceptance of the Offer is tantamount to concluding an agreement on the terms set out in the Offer.
1.3. In accordance with Art. 435-443 of the Civil Code of the Russian Federation, the Contractor has the right to enter into an Agreement with both individuals and legal entities (hereinafter referred to as “Customer”, “Client”), by publishing a Public Offer containing all essential terms of the contract and subsequent acceptance of its terms by the Customer, expressed by full and unconditional Acceptance, i.e. implementation by the Customer of actions aimed at receiving the services offered by the Contractor, including those specified in this Offer Agreement, namely placing an order for the Contractor’s services, paying for the ordered services or actual use of information from the website on which this Offer Agreement is posted. In this case, the Agreement is considered concluded without signing in each specific case, because Acceptance of an offer is equivalent to the conclusion of a contract on the conditions specified below.
1.3. By paying for services, the Customer guarantees that he has already read and accepts all the terms of the Offer in the form in which they are set out in the text of this Offer, and is also familiar with the cost of the Services indicated on the Site Performer.

2. Terms and definitions
2.1. In this document and the relations of the Parties arising or related thereto, the following terms and definitions apply:
2.1.1. LLC CHOP "Sigma-Profi" - Limited Liability Company Private Security Company "Sigma-Profi" (LLC CHOP "Sigma-Profi"), represented by General Director Mashurov Grigory Nikolaevich, acting on the basis Charter (license for private security activities No. 2597 dated March 26, 2001), who is the Contractor under this agreement.
2.1.2. Customer (Client) is a legally capable individual, as well as a legal entity interested in the provision of paid security services by the Contractor, who has accepted the Offer.
2.1.3. Acceptance of the offer – full and unconditional acceptance of the offer by the Customer taking steps to make an advance payment for the provision of security services. Acceptance of an offer creates an Offer Agreement.
2.1.4. Offer agreement is an agreement between the Contractor and the Customer for the provision of security services, which is concluded by accepting the Offer.
2.1.5. Offer – this document Offer Agreement for the provision of security services by the Contractor, published on the Internet at the address https://sigma-profi.com (hereinafter referred to as the “Site”).

3. Subject of the agreement
3.1. The subject of this Offer is the paid provision by the Contractor of security services (hereinafter referred to as the “Services”), in the manner prescribed by this Offer, and the Customer undertakes to pay for the Contractor’s services on the terms provided for in this Offer Agreement.
3.2. The Customer confirms that prior to the conclusion of the Agreement (acceptance of this Offer) he received from the Contractor all complete information about the timing, cost, and procedure for the provision of services.
3.3. The Customer confirms that the result of the services under this Offer will be the Contractor’s actions to carry out security measures/provision of security services in accordance with the Customer’s application.
3.4. The list of security services provided by the Contractor is located on the Internet on the website https://sigma-profi.com.
3.5. The Contractor has the right at any time to change the terms of this public offer unilaterally without prior agreement with the Customer, while ensuring the publication of the changed terms on the Internet on website https://sigma-profi.com. At least one day before they come into force.
3.6. The customer gives the contractor consent to the processing and use of his personal data, including for the purposes of fulfilling the contract for the provision of security services.

4. Description of services
4.1. In accordance with the subject of this Offer, the Contractor undertakes to provide the Customer with the following types of services:
— ensuring order in places where mass events are held;
— protection of property (including during its transportation) owned, in possession, in use, economic ownership, operational management or trust management, as well as other types of services, indicated on the Contractor's website https://sigma-profi.com.

5. Conditions and procedure for the provision of security services
5.1. In accordance with the terms of the Offer, the Contractor undertakes to provide services, and the Customer undertakes
pay them.
5.1. After reviewing the Offer and selecting the type of service, the Customer sends an application to the Contractor for the provision of services (which constitutes acceptance of the Offer), after which the Agreement for the provision of security services is considered concluded.
5.2. Based on the received application, the Contractor issues an invoice to the Customer for payment for the selected service.
5.3. After the Customer’s funds are credited to the contractor’s bank account, the Agreement comes into force.
5.4. Services are considered to be provided properly and in full if the Customer does not submit a reasoned claim within three working days from the date of completion of the provision of services.

6. Cost of services. Payment procedure.
6.1. All services of the Contractor are provided on the basis of 100% prepayment. Payment must be made on the basis of the corresponding invoice issued by the Contractor to the Customer for payment within the period specified in the invoice.
6.2. Payment for the services provided by the Contractor is made in rubles.
6.3. The Customer's payment obligations are considered to have been duly fulfilled on the day the funds are credited in full to the Contractor's bank account.
6.4. The customer has the right to pay the cost of services in any of the following ways:
— transfer to the settlement or personal account of the Contractor;
— by credit card (Visa, Mastercard, etc.) through Robokassa.
6.5. Issuance of an act or other document confirming the provision of services under the Agreement is not
provided.
6.6. If the Customer refuses to provide security services by the Contractor less than 24 hours before the start of the provision of services, the amount paid by the Customer is not refundable, nor is it transferred to pay for other services or is not transferred to a new term. The funds retained by the Contractor are recognized by the Parties as compensation for the costs actually incurred by the Contractor for the provision of the service. The parties acknowledge that the specified amount of compensation is commensurate with the expenses incurred by the Contractor and is not subject to proof in the event of any disputes.
6.7. If the Customer refuses security services more than 72 hours before the start of the provision of security services (setting up security posts), the amount paid by the Customer is subject to a refund in the amount of 50% of the total cost of services.

7. Responsibilities of the Parties
7.1. The customer undertakes:
7.1.1. Pay for the Services in the manner prescribed by the Offer.
7.1.3. Provide all necessary documents and information to the Contractor in a timely manner.
7.1.4. Provide copies of documents certified by the Customer confirming his right to own or use the property subject to protection on a legal basis.
7.1.5. For individuals, provide the Contractor with their personal data: first name, last name, telephone number, email address or copies of constituent documents - for legal entities. The Customer consents to the Contractor processing this data and using it for the purpose of fulfilling the contract for the provision of security services. The Contractor undertakes to maintain the confidentiality of the Customer’s personal data. Along with the above consent to the processing of personal data, the Customer also gives his full consent to receive messages from the Contractor via email and SMS messages.
7.1.6. Create normal conditions for the security guards to serve, taking into account the Contractor’s recommendations regarding the personal safety of the guards, the safety of property and valuables.
7.1.8. Follow all recommendations of the Contractor related to safety.
7.1.9. Do not interfere with the activities of the Contractor's security guards and do not force them to perform duties not provided for by the Legislation of the Russian Federation on private security activities.
7.1.11. Immediately notify the Contractor of all shortcomings and violations of the service by security personnel in order to timely take a set of necessary measures to prevent and eliminate more serious violations.
7.1.12. All conditions and rules listed in clause 7.1 of the Offer are essential terms of the Agreement.
7.2. The Contractor undertakes:
7.2.1. Carry out the type, conditions and procedure for the provision of security services established by agreement with the Customer using the Contractor’s security officers.
7.2.2. Monitor the operational situation.
7.2.3. Promptly suppress violations and illegal actions aimed at causing damage to the Customer’s property, take emergency measures aimed at protecting and minimizing damage to the Customer’s property in emergencies situations.
7.2.4. Ensure that employees providing services in accordance with the contract have the appropriate documents granting the right to work as a private security guard.
7.2.7. Take measures to protect the Customer’s property.

8. Rights of the Parties
8.1. The customer has the right:
8.1.1. Require proper and timely provision of Services by the Contractor.
8.1.2. Contact the Contractor on all issues related to the provision of Services, as well as ask questions related to the provision of Services.
8.1.3. At any time, check the proper implementation of the procedure for providing services.
8.1.4. In the event of repeated violation by a specific contractor (employee guarding the Facility) of the Security Guard's Instructions or the terms of this Agreement, the Customer has the right to demand the replacement of a specific contractor (security officer).
8.2. The performer has the right:
8.2.1. Make written proposals to the Customer to improve the security system.
8.2.2. Independently determine tactics for protecting the Customer’s property, taking into account the information provided by him.
8.2.3. Receive from the Customer any information necessary to fulfill its obligations under the Offer. In case of failure to provide or incomplete or incorrect provision of information by the Customer, the Contractor has the right to suspend the fulfillment of its obligations until the required information is provided in full.

9. Force majeure circumstances. Force majeure>
9.1. A party is released from liability under this agreement if it proves that proper fulfillment of the terms of the agreement turned out to be impossible due to force majeure, extraordinary and unpreventable circumstances circumstances in given conditions (natural acts, military operations).
9.2. The Party that cannot fulfill its obligations under the Offer must promptly, but no later than seven calendar days after the occurrence of force majeure circumstances, notify the other Party in writing, with provision of supporting documents issued by the competent authorities.
9.3. The Contractor is not responsible for temporary failures and interruptions in the operation of the Contractor's Internet resources and the loss of information caused by them.

10. Validity period of the Offer. Grounds and procedure for termination of the Offer
10.1. The Offer comes into force from the moment the Customer pays for the Contractor’s Services in the ways specified in this Offer and on the Contractor’s website and is valid until the Parties fully fulfill their obligations.
10.2. The Offer does not require sealing and/or signing by the Customer and the Contractor, while maintaining full legal force.
10.3. The Contractor reserves the right to make changes to the terms of the Offer and /or withdraw the Offer at any time at its discretion. If changes are made to the Offer, such changes come into force from the moment of publication on the Site, unless another effective date is established or determined when the changes to the Offer are published.
10.4. The Offer may be terminated early by agreement of the Parties at any time by signing an agreement to terminate the Offer. In this case, the date of termination of the Offer is considered to be the date of signing of the specified agreement. The agreement can be formalized in the form of an exchange of letters, according to which the will of each of the Parties to terminate the Offer follows, as well as the procedure for disposing of funds is determined and agreed upon.
10.5. The Customer has the right to terminate the Offer agreement unilaterally no later than 12 hours before the start of the provision of Services. The Customer's application for refusal is sent in writing to the Contractor's email address specified in this Offer. If the Contractor receives a refusal application from the Customer no later than 12 hours before the start date of the Services, the Contractor returns the funds to the Customer in full in the manner agreed upon The parties, within fourteen calendar days from the date of receipt of the application.
10.6. If an application is received less than 12 hours before the start date of services, funds will not be returned to the Customer. The funds retained by the Contractor are recognized by the Parties as compensation for the costs actually incurred by the Contractor for the provision of the service. The parties acknowledge that the specified amount of compensation is commensurate with the expenses incurred by the Contractor and is not subject to proof in the event of any disputes.

11. Disputes between the parties
11.1. All disputes and disagreements are resolved through negotiations. If disputes and disagreements cannot be resolved through negotiations, they are referred to the Moscow Arbitration Court.

12. Other conditions
12.1. The Parties acknowledge that if any of the provisions of the Offer becomes invalid during its validity period due to changes in legislation, the remaining provisions of the Offer are binding on the Parties during the term actions of the Offer.
12.4 The absence of a paper copy of the agreement signed between the Parties, with the signatures of the Parties, in the event of actual payment by the Customer under it, is not a basis to consider this the contract was not concluded.
12.5. Without conflicting with the terms of the offer, the Parties have the right at any time to draw up an agreement for the provision of security services in the form of a written bilateral document.
12.9. The parties acknowledge that the exchange of electronic messages and scanned copies of paper documents signed by authorized persons sent to the Customer’s email addresses, as well as electronic messages, sent or received to the Contractor's email addresses used by the Parties to exchange electronic documents (hereinafter referred to as Electronic Correspondence) have the same legal force as the exchange paper documents signed by authorized persons of the Parties.
12.10. The parties undertake to notify each other of a change in the email address (e-mail) used to fulfill the purposes of this Offer Agreement. In the absence of such notification, the Party’s fulfillment of obligations under this Offer Agreement is carried out using the email address (e-mail) specified in this Offer Agreement.
12.11. The parties undertake to inform each other about all cases of hacking or other unauthorized access to their electronic mailboxes. In the absence of such notification from one of the Parties, the fulfillment of obligations under this Offer Agreement by the second Party is recognized as proper and deprives the first Party of the right to refer to the specified circumstances.

13. Details of the Payee.
Name: Limited Liability Company Private Security Company "SIGMAPROFI" (LLC Private Security Company "SIGMAPROFI")
INN 7707293185 KPP 771601001
OGRN 1037739060666
Legal address: 129347, Moscow,
6 Kholmogorskaya St., Building 2, Structure 2
Bank details:
Account No. 40702810738040020050
PJSC Sberbank of Russia, Moscow
to/s 30101810400000000225
BIC 044525225
General Director
Sigma-Profi Private Security Company LLC
______________/Mashurov G.N./
Seal
Published “____”________ 2022
Internet address on the company website: https://sigma-profi.com